Returns and Refund Policy
Return & Full Refund Policy
At Gaia Cliniques, your satisfaction means everything to us. We’re confident in the quality and effectiveness of our products, and we stand by the results they deliver. That’s why we offer a 100% money-back guarantee — no hassle, no risk.
Our Promise to You
If you’ve used our product correctly and consistently as instructed and haven’t seen the results you expected, we’ll give you a full refund. No fine print.
Eligibility for a Refund
To qualify for a full refund:
- You must have used the product as directed for at least 30 days.
- Your refund request must be made within 45 days of receiving your order.
- You’ll need to provide:
. Proof of purchase (screenshot or order number)
. Before-and-after photos
How to Request a Refund
Just reach out to us — it’s simple:
- DM us on Instagram @gaia.cliniques
- Or contact us via WhatsApp
Our team will review your message and respond within 1–3 business days. If your refund is approved, you’ll receive your money back to your original payment method within 5–10 business days.
Returns (If Needed)
In most cases, you don’t need to return the product. If we do request a return:
- We’ll guide you through the process.
- Return shipping is at your own cost unless the item arrived damaged or defective.
Important Notes
- This policy applies to first-time purchases only.
- We reserve the right to refuse a refund in cases of policy abuse or fraudulent claims.
Still Need Help?
We’re always here to assist you. Just reach out on Instagram or WhatsApp — we’ve got you covered 💚